IT Services Group

The IT Services Group (ISG) in the Department of Physics is the central contact point for all concerns revolving around IT.

We manage the central servers of D-PHYS: e-mail, file, backup, web servers, together with the computer room for exercises. We're happy to assist with any IT-related questions. Procurement and coordination of the local IT infrastructure happens within the institutes. Our website features a blog with announcements and information for our users, an extensive documentation, and links to the online services of the department.

ISG, connections, cables
(Photo: ETH Zurich/D-PHYS Heidi Hostettler)

Contact

ETH Zurich
ISG D-PHYS
HPT H 6 to H 9
Auguste-Piccard-Hof 1
8093 Zurich
+41 44 633 26 68

Helpdesk chat room

Helpdesk

Typically 07:00-11:00 and 12:00-17:00

Links

IT Services Group D-PHYS

Documentation

Services

  • Fully automated installation and distribution of security updates.
  • A wide range of software packages.
  • Available in 64-bit architectures (Debian or Ubuntu), accelerated 3d graphics rendering, special purpose hardware.

Please note that we do not have the resources to install individual non-managed machines or support them at the same level as managed machines. This applies particularly to laptop computers. With non-managed computers, you're on your own.

  • Management of multiple VLANs in the buildings of D-PHYS.
  • DHCP service.
  • Vulnerability scans.
  • Emergency incident support.

- Xymon, also for customer services.

- external page netdata and grafana real time monitoring.

  • Helpdesk office , phone 32668.
  • Ticketing system.
  • Consulting in software and hardware matters.
  • Limited support for individual personal laptop and lab PC installations.

People

Dr. Christian
Herzog

Enlarged view: Christian Herzog

Head

Dr. Christian Dominik Herzog
Lecturer at the Department of Physics
  • HPT H 8
  • +41 44 633 39 50
  • vCard Download

IT Services Gruppe (ISG) D-PHYS
Auguste-Piccard-Hof 1
8093 Zürich
Switzerland

Dr. Claude Becker

Claude Becker

Deputy

Dr. Claude Becker
Lecturer at the Department of Physics
  • HPT H 7
  • +41 44 633 46 65
  • vCard Download

IT Services Gruppe (ISG) D-PHYS
Auguste-Piccard-Hof 1
8093 Zürich
Switzerland

Patrick Frei

Patrick Frei

 

Patrick Frei
  • HPT H 9
  • +41 44 633 62 66
  • vCard Download

IT Services Gruppe (ISG) D-PHYS
Auguste-Piccard-Hof 1
8093 Zürich
Switzerland

Sascha Giger

Sascha Giger

 

Sascha Giger
  • HPT H 6
  • +41 44 633 39 97

IT Services Gruppe (ISG) D-PHYS
Auguste-Piccard-Hof 1
8093 Zürich
Switzerland

Sven Mäder

Sven Mäder

 

Sven Mäder
  • HPT H 6
  • +41 44 633 76 61
  • vCard Download

IT Services Gruppe (ISG) D-PHYS
Auguste-Piccard-Hof 1
8093 Zürich
Switzerland

Stephan Müller

Stephan Müller

 

Stephan Müller
Lecturer at the Department of Physics
  • HPT H 6
  • +41 44 633 33 67
  • vCard Download

IT Services Gruppe (ISG) D-PHYS
Auguste-Piccard-Hof 1
8093 Zürich
Switzerland

Alex Myczko

 

Alex Myczko
  • HPT H 7
  • +41 44 633 66 04
  • vCard Download

IT Services Gruppe (ISG) D-PHYS
Auguste-Piccard-Hof 1
8093 Zürich
Switzerland

Christian Ringger

Christian Ringger

 

Christian Ringger
  • HPT H 9
  • +41 44 633 36 27
  • vCard Download

IT Services Gruppe (ISG) D-PHYS
Auguste-Piccard-Hof 1
8093 Zürich
Switzerland

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